Remote, Full-time

About Us

At Novi Connect, we’re powering the shift to conscious commerce. We envision a world of trustworthy CPG products for healthier people and planet. We build technology that helps retailers and brands meet surging consumer demand and grow loyalty through sustainability programs, certifications, badges, and other values-based designations.

We’re a female-founded company helmed by a diverse team of data scientists, chemists, technologists, and CPG experts. We’re also parents, veterans, marathoners, DIY-ers, Swifties, plane-flying welders, Rubik’s Cube champions, sustainability obsessives, and hobby farmers. We draw on experience from companies like BCG, Target, Beautycounter, UL, NielsenIQ, Amazon, Yelp, Eventbrite, WeWork, Upwork, and NASA.

Novi Connect is headquartered in the SF Bay Area, with offices in LA and presence in NYC, Nashville, and Toronto. We’re backed by leading venture capital firms Greylock Partners, Khosla Ventures, Maveron Ventures, Cowboy Ventures, and Tiger Global; clean living pioneer Jessica Alba; The Lean Startup author Eric Ries; and the board members and founders of Clorox, P&G, The Honest Company, Wealthfront, OpenTable, Gilt Groupe, and Eventbrite.

The opportunity for more transparent and sustainable consumer packaged goods is vast – a $2.5 trillion market in 2024. While we started in the Personal Care & Beauty industry, we’re now serving an expanding list of categories, including Household Essentials, Packaged Food & Beverage, Baby, Pet Care, and Vitamins & Supplements. Join us!

What We're Looking For

We are on the look out for a Product designer with proven experience in conducting qualitative User Research to drive the creation of key features and user experiences across our product portfolio. You’ll be passionate about clean, sustainable products, and thrive in the early stages of company-building. In this role, you’ll work closely with another designer, product managers, engineers, and other teams to develop seamless, research-driven user experiences. You’ll be hands-on, leading design and research projects from concept to completion, ensuring the delivery of high-quality, user-centered solutions. You’ll also collaborate with cross-functional teams to balance user needs, business goals, and innovative approaches.

In This Role, You Will:

• Design & Research Collaboration: Partner with another designer and cross-functional teams—including product management, engineering, and marketing—to implement design and research strategies that align with company objectives. Ensure that research insights inform the user experience throughout the product development cycle.
• User Research: Conduct research to uncover user needs, pain points, and behaviors. Use both qualitative and quantitative data to iterate on and improve design decisions.
• Hands-on Design: Lead design efforts across key product areas, taking ownership from early research and concept development to final execution and delivery.
• User-Centered Approach: Advocate for a user-first mindset by integrating research insights and user feedback into the design process, ensuring intuitive and effective product experiences.
• Prototyping & Testing: Develop prototypes and conduct usability testing sessions to validate and refine designs based on user feedback.
• Design Quality & Excellence: Maintain high standards for design quality by contributing to best practices for design systems, user testing, and continuous improvement.
• Stakeholder Communication: Communicate design and research findings clearly, sharing trade-offs and rationale with various stakeholders across the organization.

About You

• 4+ years of experience in product design and user research.
• Proven experience working in fast-paced startup environments, with a portfolio showcasing enterprise workflow, data, and/or AI B2B products.